FAQ's
Frequently Asked Questions
You will be informed of any changes to the airline's original flight schedule and given options for other flights in the event that one occurs. you prevent issues at the airport, please be sure you get in touch with our Customer Care Team for the most recent information if you are going within 96 hours.
According to the airline's no-show policy, all subsequent flights will be abruptly cancelled if you miss a flight on your ticket. The remainder of your ticket cannot be used. If they are the sole airline listed on the ticket, some airlines may reinstate it for a price. These costs may be extremely exorbitant. Having travel insurance is a good idea since, in the event of unanticipated events, clients may be able to claim a loss.
The airline will provide a different choice in this situation. We might be able to obtain a complete refund if the customer finds the option unsuitable OR if the airline is unwilling to offer an alternative; however, this is contingent upon airline policies and is never guaranteed.
If your ticket includes all flights, the airline that is causing the delay is in charge of making arrangements for your subsequent travel including, in some cases, lodging if the delay is significant. To begin resolving your issue, you must enquire at their service desk and inform them. To find out your alternatives, you must contact our Customer Care Team immediately if you have separate tickets. Regretfully, the subsequent airline bears no liability for the delayed airline and will impose surcharges for any necessary adjustments. To find out if the delayed airline service desk can assist you with your next travel arrangements, you should still see them.
Flight cancellations occur for a variety of causes, though they are uncommon. These are primarily for passenger safety. Your travel is the airline's responsibility. If a different airline is better suited, they may even rebook you on the next flight that becomes available. Managing flight cancellations is never easy, and airline employees may need some time to resolve the issue.
